SurveyMonkey · Sponsorships & talent

Doubling aided awareness for a brand everyone thought they already knew.

Giancarlo Esposito in Ask. Listen. Act.
2×
Aided brand awareness
4
Sponsorship partners: F1, Warriors, NBCUniversal, Spotify
5
Talent and creator partners, from Giancarlo Esposito to Subway Takes
#1
Dreamforce on record for lead gen and product awareness
My role
Head of Brand Creative. Creative direction, talent and partner strategy, production oversight
Team
In-house Brand Creative studio, plus agency and production partners
Channels
TV and streaming, podcast, social, influencer, and experiential
Scoreboard
Aided awareness on the brand health tracker, not vanity reach
01 — The brief

Everyone knew the name. Now make them look twice.

The repositioning gave SurveyMonkey a business story. This was the other half of the job: getting people who thought they already knew the brand to pay attention again.

We kept score with one number, aided awareness on the brand health tracker, and every partner and talent deal had to move it.

02 — The spot

Ask. Listen. Act.

The campaign opened with Giancarlo Esposito. His authority says SurveyMonkey belongs in the room where decisions get made, something the old brand couldn’t say on its own. I directed the shoot, a $1M+ production.

Ask. Listen. Act. · Giancarlo Esposito
03 — The roster

Borrow authority from culture, then point it at the product.

Each partner bought us a different room: the paddock, the arena, prime time, and people’s earbuds. Talent and creators made SurveyMonkey feel native to culture instead of interrupting it.

Motorsport · with Alex Albon
Formula 1
NBA · Dreamforce activation
Golden State Warriors
Media
NBCUniversal
Audio
Spotify
Talent & creators
Giancarlo EspositoTrevor NoahAlex AlbonTiny ChefSubway Takes
04 — Talent & creators

Native to culture, not interrupting it.

A host-read on Trevor Noah’s What Now? put SurveyMonkey inside a conversation listeners already trusted. Creators like Tiny Chef and Subway Takes did the same in social, in their voice, not ours.

Host-read on Trevor Noah’s “What Now?”
Tiny Chef
Tiny Chef, in the kitchen with SurveyMonkey
05 — In the room

Then we brought the arena to Dreamforce.

The Warriors partnership became a pop-a-shot booth on the Dreamforce floor. People lined up to shoot, then stayed for the demo. It was SurveyMonkey’s strongest Dreamforce on record for lead gen and product awareness.

Warriors pop-a-shot booth at Dreamforce
Why it worked

→ A reason to stop that had nothing to do with surveys

→ A partner the Bay Area crowd already loved

→ A literal scoreboard, at a booth about measurement

06 — Results
→Doubled aided brand awareness
→Reversed the decline in key brand attributes on the brand health tracker
→SurveyMonkey’s strongest Dreamforce on record for lead gen and product awareness
Credits

SurveyMonkey Brand Creative studio

← All work
Next case study
Taking over downtown San Francisco for NBA All-Star Weekend
→